CHARLESTON – Because of continuing harsh weather conditions and ice that have impeded some services, the Public Service Commission of West Virginia on Wednesday encouraged garbage collectors to offer alternative assistance to customers.
If harsh conditions and ice prevents the companies from safely making garbage pickups in certain difficult to reach or hilly areas, the Commission is asking haulers to park a truck with a driver at a spot near the missed garbage pickup routes.
The truck should be available for an ample amount of time to allow customers of that route to come to the location, and with proof of being a customer in good standing, dispose of trash that normally would be picked up by the hauler.
Haulers should notify their customers of the availability of this service by calls, texts, email or Facebook. The availability of these trucks should begin by the end of the week.
The Commission has taken this action after hearing complaints from customers who have not had garbage services for more than one week, and in light of the potential for these difficult road conditions to continue.